FAQ

What kind of graphic design services do you provide?

We provide logo design, brochure design, illustrations, graphics for web sites, marketing, stationery – including business card, letterhead, envelope and mailing labels.

What do you charge for your graphic design  services?

Prices depend on many variants but you can be sure you are getting a great value for your design project. Most design jobs are charged by the hour but can range between $35 to $85/hr depending on the type of graphic design.  Custom illustrations start at $50/hr. If you desire small changes or touch-ups that takes 5min. or less, we will not charge for the quick changes.

We require a 50% deposit before design process is started. This is to make sure, if you no longer desire our design, we rightly be paid for our research, design process hours and setup fee seeking to achieve the best design for you. If you would like us to price out a job for you, give us a call today.

How do I check on the progress of my job during the design process?

As our client you will be kept abreast of the progress of the job through our approval process. We will present the project to you at certain stages, or milestones, and wait for approval before we continue work. We find that this process keeps the client involved and prevents any breakdowns in communication. In between these milestones, you are free to call in or email to get an update if you haven’t been contacted yet.

What types of payment do you accept?

We accept Cash in US Dollars, Check and Paypal.

Who owns the copyright for work Genuinexpressions has done for me?

Copyright is yours upon receipt of final payment. We do, however, reserve the right to use any work for promotional purposes.

How does your logo design process work?

First we will discusses the client’s needs, target market, and uses for the design. Then ask if you have samples of existing logos and talk about your likes or dislikes to get an idea of what your looking for. Sometimes you may already has a design concept in mind. Other times, maybe you haven’t came up with any ideas yet. Either way, our designers make sure they’ve collected enough information before they begin work. Our design services are very flexible. If you’d like to see only a few concepts or if you need more, our services can be priced according to your needs.

I need something designed like yesterday. Can you help me?

We can usually accommodate rush jobs depending on how full our production schedule is.

I don’t know where to start. Can you help me?

Call us. We’ll listen to your needs and tell you what your options are. Coming up with a design idea may seem overwhelming. We can put things in perspective and offer solutions that you might not have even considered.

*Need photography? Visit Refinededgeproductions.com